Does bt299 sell my personal information?

No, bt299 never sells your personal information to third parties. Your data is used solely to provide services, meet legal obligations, and maintain security.

Can I delete all data from my account?

Yes. You can close your account and request data deletion at any time. However, certain information may need to be retained for a specified period for legal reasons. Our support team will process your request within 7 business days.

Does bt299 store my payment information?

We do not store complete payment details. Only encrypted reference information is retained after a transaction is completed. Full details of bKash, Nagad, or card payments are never stored on our servers.

Can I turn off promotional messages?

Absolutely. You can opt out of email and SMS marketing at any time through your account settings or by contacting our support team directly.

Where are bt299's servers located?

bt299 servers are hosted in internationally certified, secure data centers. All data centers are ISO 27001 certified and monitored 24/7.

bt299 | Privacy Policy – Your Data, Protected

Our Commitment

Why is your data safe with bt299?

We protect your privacy not just with words, but with technology.

SSL Encryption

Bt299 uses 256-bit SSL encryption on all data transmissions, ensuring no third party can access your information.

No Data Selling

Bt299 never sells your personal information to third parties or shares it for advertising purposes. Your data belongs to you.

Identity Verification Protection

Documents submitted during identity verification are stored on secure servers and accessible only to authorized personnel.

Cookie Controls

You can update your cookie settings on bt299 at any time. We only use essential cookies — no advertising cookies.

Right to Data Deletion

You can request account closure and full deletion of your data at any time. We will process your request within 30 days.

Regular security audits

Bt299 conducts a full system audit by independent cybersecurity experts every three months to ensure your data remains protected at all times.

Full Policy

Bt299 Privacy Policy Details

Last Updated: January 2026

Introduction

Welcome to bt299. This Privacy Policy clearly explains how we collect your personal information, how it is used, and the steps we take to keep it secure. bt299 believes that every player's privacy is a fundamental right, and our Privacy Policy has been built with your protection as the top priority.

This policy applies to all bt299.net services, mobile apps, and associated platforms. By using the site, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

What information do we collect?

We collect certain necessary information when you create an account and use our services at bt299. This information is used to deliver the best possible experience and to meet our legal obligations. Below is a full breakdown of the data we collect:

Data Type	Why it's collected	Retention Period
Name, email, date of birth	For account creation and verification	For as long as your account remains active
Phone Number	For two-factor verification and security	For as long as your account remains active
ID Card / NID	To meet KYC legal requirements	Up to 5 years
Payment Information	For deposit and withdrawal processing	Stored in encrypted form after transaction completion
IP address and device information	For security and fraud prevention	90 days
Game history and activity logs	For responsible gaming compliance	Up to 2 years

How do we use your information?

Every piece of information collected at bt299 is used strictly for its stated purpose. We never use your data in ways that violate your privacy. bt299 uses your information for the following:

To manage your account and verify your identity.
To process deposits, withdrawals, and bonus transactions.
To fulfill legal obligations (KYC/AML).
To detect and prevent fraudulent activity.
To provide game suggestions tailored to your preferences.
To provide customer support and resolve complaints.
To support responsible gaming and help set limits.
To keep you informed about new bt299 offers and promotions (with your consent only).

Information Sharing with Third Parties

Bt299 never sells your personal information to advertisers or unauthorized third parties. However, limited information may be shared in certain specific circumstances:

Payment Processor: Necessary information is shared with bKash, Nagad, or other approved payment gateways to process transactions.
Regulatory Authority: Information may be shared with government authorities upon request due to legal obligations.
Technology Partners: Only the information necessary to deliver services is shared with server hosting and cybersecurity providers.
Fraud prevention: Information may be exchanged in line with industry standards to detect multiple accounts or fraudulent activity.

In all of the above cases, we ensure that third parties uphold the same standard of privacy protection. All partners contracted with bt299 are required to comply with our Privacy Policy.

Your Rights and Controls

As a bt299 member, you have full control over your own data. We believe every user has the right to make decisions about their personal information. Here is what you can do at bt299:

Right to access: You can request to view all the information we hold about you.
Right to rectification: You can update any incorrect or outdated information.
Right to erasure: You can request account closure and deletion of all your data.
Marketing Opt-Out: You can unsubscribe from promotional emails or SMS at any time.
Data portability: You can request an export of your data in a structured format.

To exercise any of these rights, please contact our customer support team. We typically respond within 7 business days.

Cookie Policy

Bt299 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

Essential cookies: Essential for maintaining login sessions and ensuring security.
Performance Cookies: Helps identify which sections of the site are most frequently used.
Functional Cookies: Used to remember your language preference and other settings.

Bt299 does not use any third-party advertising cookies. You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

Policy Updates

Bt299 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance at your registered email address and display a prominent notice on the site. Continued use of the site after policy changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

Bt299 Privacy Policy — Your Data is Fully Secure